Frequently asked questions
General
Who can sign up?
Esports teams, streamers and brands, for any game. The account must be created by an adult.
How much does Sponsquad cost?
Signing up is free. A commission only applies to partnerships concluded on the platform; its scale is set out in our terms of sale.
Is my data safe?
It's hosted in the European Union. Two-factor authentication and passkeys protect your account. The details are in our privacy policy.
Teams and streamers
How does the Verified stats badge work?
You connect your Twitch or YouTube account. Your followers, average views and hours streamed are read directly from the platform, then updated every day.
When do I get paid?
As soon as the brand approves your deliverables. If it doesn't answer within 7 days of you submitting proof, they're approved automatically.
My team has minor players, is that possible?
Yes, they can be on the roster. The team's adult in charge signs, after uploading the parental consent forms.
Can I negotiate outside Sponsquad?
Until signature, conversations must stay on the platform: that's what guarantees the contract and the secure payment. Sharing an email, a phone number or a payment link triggers a warning.
Brands
What's in the contract?
Every clause required by French law no. 2023-451: identity of the parties, purpose and deliverables, payment, the "Advertising" or "Commercial collaboration" label, governing law, intellectual property, duration, termination, liability.
What if the deliverables don't match?
You open a dispute before approving. The funds stay held while the Sponsquad team reviews the case and makes a reasoned decision.
Which sectors aren't accepted?
Gambling, alcohol, tobacco and vaping, cosmetic surgery and some financial or crypto products are refused or need prior approval.
Didn't find your answer? Write to us.